FREQUENTLY ASKED QUESTIONS

WHAT ARE THE DIFFERENCES BETWEEN AN CONTROLLER, A CPA AND A BOOKKEEPER?

A full finance team you would have a Bookkeper managing the day-to-day bookkeeping, and closing the books each month. The Controller manages the bookkeeper. reviews and oversees the financial process and has full control of the finance function. The CFO manages the Controller and reviews financials offers strategic support on budgeting, forecasting and growth opportunities. Depending on the Virtual CFO package you go with you could potentially get a small piece of each of these roles however most clients start with the bookkeeper/controller until they require more strategic CFO advice.

WHAT IS A VIRTUAL CFO

A part-time Chief Financial Officer, or Controller who manages the finance and accounting function of a business virtually. The tasks include but are not limited to bookkeeping and day-to-day work, financial review and reporting, strategic planning and forecasting, and cash management.

DO I NEED QUICKBBOOKS ONLINE

Yes; QuickBooks Online allows us to automate repetitive data entry and we require a QuickBooks Online subscription.

DO YOU TRAVEL TO MY WORKPLACE

No. In order to keep our costs as low as absolutely possible we deliver all of services online. Don’t worry, this is all designed to be simple for our extremely busy Small Business Owners.

HOW DOES THE VIRTUAL BOOKKEEPING SERVICE WORK?

We perform the bookkeeping via QuickBooks Online. 
Depending on the schedule that you choose for the books to be updated, we can perform the bookkeeping services daily, weekly, twice monthly, monthly, or quarterly. Whenever our scheduled time occurs, the day before is the deadline to turn in documents that relate to the bookkeeping; bills checks written, etc. During this update day, we will also perform any other tasks that may be due to process; online banking activity, payroll, paying bills, and reconciliations. We require our clients to maintain active connections with Hubdoc. Hubdoc automatically fetches banking information along with check copies. This allows our team to grab statements, look up check images, deposit details, and be able to fill in a lot of the missing details without having to ask the client for all the information or have them contact the bank. Hubdoc fetches and records vendor expenses directly to Quickbooks saving the client time with needing to log in to multiple systems to retrieve invoices.

HOW DO I GET DOCUMENTS TO YOU

Google Drive and Fileinvite are tools we use to make our clients lives easier.

WHAT ARE YOUR SERVICE FEES?

Our base minimum rate starts at $300 per month. The frequency of the services performed, the level of activity, and the complexity of the account increase the base price. Clean up jobs may be quoted at a flat or hourly rate.

WHAT APPS/PLATFORMS DO YOU WORK WITH?

See our Technology Sheet

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

ACH, Credit Card, and Snail Mail Check. Note that credit cards may carry a convenience fee.

WHEN ARE PAYMENTS DUE?

You have the option of the 1st or 15th of the month

DO YOU GIVE QUOTES OVER THE PHONE

We do not give quotes over the phone. Please fill out our get-a-quote form. It asks all the right questions. Accurately quoting is important and we appreciate you filling it out.

 
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